Terms and Condition

Term of Use

These terns of Services governs your use of the Mapletree mobile application, website and services (“Services”). By using the Services in any manner, including but not limited to accessing or using this website, you are deemed to have read and accepted the terms and conditions. If you do not agree to these terms and conditions below, do not access or use this website.

  • 1. This mobile application, website and the contents provided (“Website”) are owned and/or managed by DBS Trustee Limited as Trustee of Mapletree Pan Asia Commercial Trust, Mapletree Business City LLP, MPACT Management Ltd. as Manager of Mapletree Pan Asia Commercial Trust and MPACT Property Management Pte. Ltd. as Property Manager of Mapletree Pan Asia Commercial Trust (collectively, “Mapletree”). Mapletree reserves the right to make any and all changes to these terms and conditions at its sole discretion at any time without prior notice to you. Your continued use of the Website following any amendment will constitute your agreement to the amended terms and conditions.
  • 2. The copyright in the contents of the Website (including, but not limited to the text, graphics, links and sounds) is owned by Mapletree and/or agents or its professional advisors. You shall not copy any contents from the Website in any manner without the prior written consent of Mapletree.
  • 3. Mapletree and its agents may collect and store information when you download, install, or use this mobile application. This may include device information, operating system, app usage data, location data (if permitted), and interactions within the mobile application. Such data may be used to improve the functionality, performance, and user experience of the Services.
  • 4. Mapletree makes no warranties or representations of any kind either express or implied as to the suitability, timeliness, accuracy, reliability, correctness, completeness or otherwise of the Website or its contents or the results of its use for any purpose. Mapletree does not warrant that the Website or the server is free from any virus or other harmful elements.
  • 5. You agree that you will use the Website for lawful and proper purposes and shall not use any robot, spider, other automatic device, and/or manual process to monitor or copy any pages within the Website without Mapletree’s prior written consent or take any action that imposes an unreasonable or disproportionately large load on the Website or its associated infrastructure (including any computers supporting the Website).
  • 6. Any violation of system or network security or any of these terms and conditions may result in civil or criminal liability or both. Mapletree shall investigate any such occurrence and may alert and co-operate with law enforcement authorities regarding such violation, as well as pursue all remedies available at law and in equity.
  • 7. You may at any time choose not to receive such updates by sending Mapletree an email. Mapletree may share your personal information with other related companies of Mapletree or its agents, and Mapletree may disclose such personal information as Mapletree deem fit or if required by law
  • 8. The Website uses cookies to monitor browsing preference and collect information for statistical analysis purpose to improve its contents. You may disable cookies by changing your browser settings.
  • 9. The Website may contain links to third-party websites (“Other Sites”) whose data protection practices and privacy policies differ from Mapletree. Mapletree is not responsible for the Other Sites, including but not limited to their contents and privacy policies and practices of third-party websites. The use of any Other Sites is entirely at your own risk
  • 10. These terms and conditions are governed by and shall be construed in accordance with the laws of the Republic of Singapore and you hereby consent to submit to the exclusive jurisdiction of the Singapore Courts.
  • 11. Mapletree uses third party payment gateway (the “Payment Gateway”) to process payments made for services provided within this App. You can find out more information about the Payment Gateway, including their Terms of Service, security and privacy policy at https://www.qornerstone.com/qp.
  • 12. Mapletree shall not be responsible for any credit card or other information provided that is incorrect or if payment instructions are not given sufficiently in advance to allow for timely payment or if payment instructions are not given sufficiently in advance to allow for timely payment or if payment instructions cannot be carried out for any reason beyond our reasonable c
  • 13. . You may stop using the mobile application at any time by logging out through the “Settings” section of your Account.
  • 14. T. Mapletree reserves the right to, at its sole discretion an without liability, suspend or terminate your Account and/or your access to the Services at any time, for any reason, and without advance notice.
  • Updated: 10th February 2026